If you have a question and don’t see it answered here, please reach out to me and I’d be happy to chat with you!
Q What shipping method do you use?
A We use USPS Priority Mail. This takes about one week to get to you from the time you place your order.
Q What if I need my order expedited?
A We offer USPS Express Mail shipping with overnight delivery.
Q What fabrics are available for your products?
A Most products can be ordered with our large variety of fabrics for the lettering.
Q What is your return policy?
A We’re sorry, personalized items are not returnable.
Q Can I pick up my order?
A Yes, we would love to meet you! Simply write in the comments section that you would like to pick up your order. Once your order is placed, we will refund the shipping charge and contact you with pick up dates.
Q Can I pay with a personal check?
A Personal checks can be accepted if you are picking up your order.
Q How do I care for the tie dyed burp cloths?
A Wash with dark colors for the first few washes to minimize bleeding. Then, you can wash & dry with your regular warm wash loads.
Q How do I place an order and ship to multiple addresses?
A The easiest way to place an order and ship to multiple addresses is to place orders for each address separately. It may be a bit of a pain but that is the only way to ensure that your shipping payment has been made for each address.